Fueled by over 10 years of field experience in supporting users during the deployment of applications, LePont identified 6 key levers to operate:
Reduce deployment time
Today, deadlines are getting shorter, and cycles are accelerating. The traditional training models find their limits. How do you train hundreds or thousands of users in record time?
Minimize the loss of revenue
In addition to the loss of production inherent in training days, there is often a loss of productivity of varying lengths due to a lack of mastery of new tools. How to secure this aspect?
Relieve the hot-line and ensure adoption
Is it normal that the support or the hotline are saturated post-deployment, mainly to solve training problems? Isn't there a reallocation of loads to consider ensuring user adoption better?
Guarantee the quality of onboarding and data
Ensuring adoption is our mantra. A well-thought-out design must allow the user to find all his points of reference and to make sense of his actions ... including to produce more reliable data!
Offer Just in time information
Providing the right information at the right time, so that users gain efficiency and autonomy so that they can establish and maintain their know-how, that is the real challenge.
Free yourself from constraints
More than ever, the economics of physical distancing lead us to opt for innovative digital learning approaches. You will never think of your training design the same way!
With LePont, face-to-face, video tutorial, Elearning modules, Edtech, complete exchange system, or digital adoption platform, the whole range of possibilities is open to you, depending on your context and your needs.